Frequently asked questions
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›What is Inzinx?
A rule engine for eligibility and pricing decisions. Instead of hardcoding "who qualifies" and "what it costs" into your application and redeploying every time a business rule changes, you define both as versioned, visual rules in Inzinx, then call one API to evaluate eligibility or compute a price in real time. Every call returns a full trace explaining exactly why it reached that result -- not just the answer.
›Do I need to know how to code to use it?
No. Rules are built with a visual, drag-and-drop condition-tree editor (AND/OR/NOT logic, comparisons, table lookups, tiered brackets) directly in your dashboard, and every eligibility rule can also be viewed as an interactive flowchart. If you do need something the visual builder can't express, you can drop into a raw scripted expression for that one condition -- but it's never required.
›Can a rule reference another rule?
Yes -- an eligibility rule can include another one of your rules as a condition, so shared logic (a base eligibility check every product line uses, for example) doesn't need to be copy-pasted across rules. The flowchart view expands these references inline so you can see exactly what's being evaluated, not just a name to look up separately.
›Is there a free plan?
Yes -- every new account gets 3 months free with a daily quota for both management calls (submitting/activating rules) and evaluation calls (evaluate/rate). No credit card is required to sign up.
›What happens after the free trial ends?
Your rules and data are never deleted. Evaluate/rate API calls are blocked until you upgrade to a paid plan; you can still log in and manage your rules in the meantime.
›What are the paid plans?
Standard gives you 3x the Trial plan's daily quota. Enterprise is for high-volume production use. Both are requested the same way -- click "Request to upgrade" on your Billing page, pick a plan, and we'll email you within a business day to arrange billing directly; there's no automated checkout today.
›How does sign-up work?
Fill in the sign-up form and confirm your email via the link we send you. After that, an admin reviews and approves new accounts (usually within 24 hours) before you can log in -- this is a manual step we do for every new self-service account today, not an automated queue.
›What's the difference between an eligibility rule and a rating rule?
An eligibility rule answers a yes/no question ("does this qualify?") using condition trees. A rating rule computes an amount ("what does this cost?") by chaining ordered factors -- table lookups, tiered brackets, deductible curves, flat/percentage adjustments -- that apply in exactly the order you define.
›Can I test a rule before it affects real traffic?
Yes. Every draft rule has a "Test it" mode that runs real input against it and shows the full result and trace, without activating it or affecting your live API calls at all.
›Is my data safe?
Rules, data, and API keys are isolated per account (tenant). API keys are stored as one-way hashes, never in plain text; passwords are hashed with bcrypt. Login supports optional two-factor authentication (TOTP/Google Authenticator) plus automatic lockout after repeated failed attempts. See our Security page for the full picture, including independent external testing (SSL Labs, OWASP ZAP, Greenbone/OpenVAS) and how to report a vulnerability.
›Can I integrate Inzinx directly into my own application?
Yes -- once you're signed up, generate your own API keys from Dashboard → API keys (separate from your login, one for each integration you run). See our Developers page for the full REST API reference: authentication, request/response shapes, and worked examples.
›What kinds of rating factors can I use?
Five, chained in whatever order you define: flat (a fixed multiplier or addend), condition-based (only applies if a condition passes, e.g. a bundling discount), table lookup (reads a factor from a named rate table by an input value -- exact match or a numeric range like an age band), tiered/bracket (a progressive charge across brackets of a value, like a tax bracket), and deductible curve (a factor read off a curve of points, optionally interpolated between them for continuous scoring).
›What are rate tables?
A named, versioned lookup table your rating rules can reference (via the table-lookup factor kind) -- e.g. a territory-to-factor mapping or an age-band table. Like rules, tables have their own draft/active lifecycle and full version history, and can be scoped by effective date and region.
›How do I get in touch?
Email hello@inzinx.com -- we're a small team actively shipping based on real feedback.